Privacy Policy

GRMS ("GRMS IT Consulting Inc", "we", "us", or "our") respects the privacy of our website visitors and users of our services. This Privacy Policy describes the types of information we collect on our website (https://www.grmsitc.com/), how we use that information, and the steps we take to protect it.

What Information We Collect

We collect two types of information on our website:

Information You Provide: When you visit our website, you may choose to provide us with certain information, such as your name, email address, company name, and phone number. This information is typically collected when you contact us through a form, subscribe to our newsletter, or request a quote.
Automatic Information: When you visit our website, we automatically collect certain information about your visit, such as your IP address, browser type, operating system, referring URL, and the pages you visit on our site. We may also collect information about your browsing activity using cookies.

How We Use Your Information

We use the information we collect on our website for the following purposes:

To respond to your inquiries and requests
To provide you with information about our services
To improve our website and services
To send you marketing communications, if you have opted-in to receive them
To comply with legal and regulatory requirements

Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect information about your activity on our website. Cookies are small data files that are transferred to your computer from a website. They allow the website to remember information about your visit, such as your preferences and browsing history.

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, or to set your browser to notify you when you receive a new cookie. However, blocking cookies may limit your ability to use certain features of our website.

Data Security

We take reasonable steps to protect the information we collect on our website from unauthorized access, disclosure, alteration, or destruction. However, no website is completely secure, and we cannot guarantee that unauthorized persons will never gain access to your information.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13.

Your Choices

You have the following choices regarding your information:

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
You can control cookies through your web browser settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at info@grmsitc.com.

Additional Information for California Residents

If you are a California resident, you have certain rights under the California Consumer Privacy Act ("CCPA"). You can learn more about your CCPA rights and how to exercise them by visiting our California Consumer Privacy Act Notice.

Additional Information for visitors and users from the European Economic Area ("EEA").

You have certain rights under the General Data Protection Regulation (EU) 2016/679 ("GDPR"). You can learn more about your GDPR rights and how to exercise them by visiting our GDPR Notice.

CCPA Notice

This California Consumer Privacy Act Notice ("CCPA Notice") supplements the information contained in our Privacy Policy and applies solely to visitors, users, and others who reside in the State of California ("consumers" or "you"). This CCPA Notice is intended to provide you with information about how we collect, use, and disclose your personal information, and the rights you have under the California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2020 ("CPRA"), as amended (together, the "CCPA").

What is Personal Information?

For purposes of the CCPA, "personal information" means information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

Categories of Personal Information We Collect

We collect the following categories of personal information from California consumers:

Identifiers: Such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
Personal information described in California Civil Code Section 1798.80(e): This includes names, addresses, Social Security numbers (not typically collected on our website), driver's license numbers (not typically collected on our website), passport numbers (not typically collected on our website), telephone numbers, mobile numbers, email addresses, signatures, account names, dates of birth, and other similar contact information and identifiers.
Internet or other electronic network activity information: This includes browsing history, search history, and information about your interaction with our website.

Sources of Personal Information

We collect personal information from you when you visit our website and choose to provide it to us, such as when you contact us through a form, subscribe to our newsletter, or request a quote. We may also collect information automatically through cookies and other tracking technologies.

Our Use of Personal Information

We use the personal information we collect from California consumers for the following purposes:

To respond to your inquiries and requests
To provide you with information about our services
To improve our website and services
To send you marketing communications, if you have opted-in to receive them
To comply with legal and regulatory requirements

Your Rights Under the CCPA

You have the following rights under the CCPA:

The right to know about the personal information we collect, use, and disclose: You can request a disclosure of the specific pieces of personal information we have collected about you, the categories of personal information we have collected about you, the sources from which we collected your personal information, the purposes for which we use your personal information, and the third parties with whom we share your personal information.
The right to delete your personal information: You can request that we delete the personal information we have collected about you, subject to certain exceptions.
The right to opt-out of the sale of your personal information: We do not sell your personal information as defined by the CCPA.
The right to non-discrimination for exercising your CCPA rights: We will not discriminate against you for exercising your CCPA rights.

How to Exercise Your Rights

You can exercise your rights under the CCPA by submitting a request to us at info@grmsitc.com. We will need to verify your identity before processing your request. We will respond to your request within 45 days of receipt, unless we need additional time, in which case we will notify you of the reason and extension period (up to an additional 45 days).

Authorized Agent

You can designate an authorized agent to submit requests on your behalf. However, we will require verification that you have authorized the agent to act on your behalf.

Shine the Light Request

California Civil Code Section § 1798.83 allows California residents to request a list of the categories of personal information disclosed by a business to third parties (for commercial purposes) during the preceding calendar year. We do not currently disclose personal information for commercial purposes.

Changes to this CCPA Notice

We may update this CCPA Notice from time to time. We will post any changes to this CCPA Notice on our website.

Contact Us

If you have any questions about this CCPA Notice, please contact us by email at info@grmsitc.com.

GDPR Notice

This General Data Protection Regulation ("GDPR") Notice supplements the information contained in our Privacy Policy and applies solely to visitors and users from the European Economic Area ("EEA"). This GDPR Notice is intended to provide you with information about how we collect, use, and disclose your personal data, and the rights you have under the General Data Protection Regulation (EU) 2016/679 ("GDPR").

What is Personal Data?

For purposes of the GDPR, "personal data" means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.

Categories of Personal Data We Collect

We collect the following categories of personal data from EEA residents:

Identifiers: Such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
Personal information: This includes names, addresses (not typically collected on our website unless you choose to provide it), email addresses, and phone numbers (not typically collected on our website unless you choose to provide it).
Internet or other electronic network activity information: This includes browsing history, search history, and information about your interaction with our website.

Sources of Personal Data

We collect personal data from you when you visit our website and choose to provide it to us, such as when you contact us through a form, subscribe to our newsletter, or request a quote. We may also collect information automatically through cookies and other tracking technologies.

Our Use of Personal Data

We use the personal data we collect from EEA residents for the following purposes:

To respond to your inquiries and requests
To provide you with information about our services
To improve our website and services
To send you marketing communications, if you have opted-in to receive them
To comply with legal and regulatory requirements

Legal Basis for Processing Personal Data

We rely on the following legal bases to process your personal data:

Consent: In some cases, we may ask for your consent to collect and process your personal data. You can withdraw your consent at any time by contacting us.
Contractual Necessity: We may need to process your personal data to fulfill our contractual obligations to you.
Legitimate Interests: We may process your personal data for our legitimate interests, such as improving our website and services or sending you marketing communications, provided that your interests and rights do not override those interests.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights Under the GDPR

You have the following rights under the GDPR:

The right to access your personal data: You have the right to request a copy of the personal data we hold about you.
The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
The right to erasure: You have the right to request that we erase your personal data, subject to certain exceptions.
The right to restrict processing: You have the right to restrict our processing of your personal data.
The right to data portability: You have the right to request that we transfer your personal data to another controller.
The right to object to processing: You have the right to object to our processing of your personal data.

How to Exercise Your Rights

You can exercise your rights under the GDPR by submitting a request to us at info@grmsitc.com. We will need to verify your identity before processing your request. We will respond to your request within 30 days of receipt.

Data Transfers

We may transfer your personal data to countries outside the EEA. Whenever we transfer your personal data outside the EEA, we will ensure that a level of protection equivalent to that provided by the GDPR is afforded to your personal data. This may involve putting in place contractual arrangements with the recipient of your personal data or transferring your personal data to a country that has been approved by the European Commission as providing an adequate level of data protection.

Complaints

If you have any concerns about how we process your personal data, you have the right to lodge a complaint with a supervisory authority in the EEA.

Changes to this GDPR Notice

We may update this GDPR Notice from time to time. We will post any changes to this GDPR Notice on our website

Privacy Policy

CCPA Notice

GDPR Notice

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